Automation Error 440 PDF Print E-mail
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Monday, 29 November 2010 00:00


Symptoms
Some users have reported getting the message below when opening a case in prospector.

“Automation error 440” AdvertDisplay.ctl.ucAdvertDisplay.CycleAdvertsb

Cause
This is normally caused by the windows screen text size (also called DPI) being set lower than the windows default size.

Resolution
This is normally resolved by restoring the DPI settings to their windows default.

For Windows Vista and Windows 7: Open Screen Resolution by clicking the 'Start' button, clicking 'Control Panel', and then under Appearance and Personalization, clicking 'Adjust screen resolution'. Ensure that the size is set to ‘Smaller - 100% (default). This keeps text and other items at normal size.

Click 'Apply'.

Restart your computer when prompted.

For Windows XP and 2000

Open 'Display' in Control Panel

On the Settings tab, click 'Advanced'

On the 'General' tab, in the DPI setting list, click the dots per inch (dpi) setting you want to use.

If you choose Other in the DPI setting list, you can set custom options in the Custom DPI Setting dialog box either by selecting one of the percentage options in the drop-down list or by clicking on the ruler and dragging the pointer to specify a setting.

Restart your computer when prompted.

Should the fixes not resolve the problem, then please contact TrigoldCrystal on 08714 232 424 option 1 or email This e-mail address is being protected from spambots. You need JavaScript enabled to view it

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Last Updated on Monday, 29 November 2010 17:33