Reoccuring Hide App message PDF Print E-mail
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Thursday, 15 July 2010 09:28


Symptoms
This error occurs when you access the edit client screen either by opening Prospector directly or when using the L&G Launch Pad integration. An error will appear with the message “Hide App”.

Cause
This issue only occurs for clients that are running the L&G GIology software alongside Prospector.

Resolution
To resolve this issue simply update your L&G Giology software.

Should the fixes not resolve the problem, then please contact TrigoldCrystal on 08714 232 424 option 1 or email This e-mail address is being protected from spambots. You need JavaScript enabled to view it

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Last Updated on Monday, 26 July 2010 10:54