Prospector
Browse the Solutions and fixes below if you are experiencing problems with TrigoldCrystal Prospector. Alternatively, you can use the Knowledge Base search function below to search for an error message/code.
# Article Title
1 Factfind preview “An error has occurred in the script on this page”
2 Prospector is already running
3 Error 5 when launching prospector
4 Error 5 when updating Prospector on a Windows Vista machine
5 Error 3706 when attempting to launch Prospector
6 One or more of your databases wasn’t closed properly
7 Reoccuring Hide App message
8 Unable to create an instance of the Legal & General Giology insurance engine
9 Error 3021 – GetUniqueRef
10 Status Name ‘Snbsuribad’ is not allowed
11 Record Of Suitability preview unreadable font display issue
12 Error Number 339
13 Error - 2147221503
14 Field event iid cannot be a zero length string
15 The system is not up to date run an update
16 Failed retrieving master file list from server
17 Prospector is already running – online update
18 File retrieval failed
19 Error Number: 50004
20 Error: 12029, a connection to the server cannot be established.
 
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