Technical Support PDF Print E-mail
Welcome to the Trigoldcrystal Online Technical Support area.

Here you will find a wealth of useful information to help you with any technical issues you may have using our products. We have useful installation guides and Release notes as well as a detailed knowledge base. If you cannot find what you are looking for on these pages then you can contact the Technical support helpdesk directly.

Latest News

Many users are currently experiencing Error 91 - to get round this please:-

Click on Start >> All Programs >> Trigold(Crystal) >> Prospector >> Online Update

If this doesn’t fix please the problem see the pdf here

FAQs User Guides & Help Sheets Knowledgebase
FAQs Help Guides Knowledgebase

FAQs

A Comprehensive list of questions frequently asked by our clients:
Browse through a comprehensive list of helpful answers to common questions raised by our clients.

Setup Guides

Technical Support PDF Guides for all TrigoldCrystal Software:
View and download Technical Help Guides for Prospector, CRM and Equity Release.

Knowledge Base

Problem Solving Support Documentation:
Even professional software goes wrong from time to time but here you can browse or Search for solutions to all technical issues.
Support Fix Files Latest Release Notes Contact Technical Suppor
Support Fix Files Latest Release Notes Contact Technical Support

Support Downloads

Download additional files and patches for Prospector:
Important Notice: clients are only advised to use this page once instructed by an helpdesk advisor.

Latest Release Notes

Latest Technical Release Notes:
Keep up-to-date with all of our latest software improvements, updates and enhancements.

Contact Tech Support

Send an email enquiry directly to the Technical Support Helpdesk:
If you are an unable to find a resolution to your issue within our support pages then please complete the support form.